I’m always surprised when I consider how long I’ve been training people – over 25 years! Some of that time I worked with an Industrial Training Board, some of that time I was the National Training Manager for a chain of department stores and for over 10 years I have run my own company – doing it my way.
My way is quite simple really… to help people progress and learn by taking an active part in their development. It’s no secret that if people have fun whilst doing something (anything) they will get the most from it. So that’s what Arc is all about – take part, have fun and learn!!
There is nothing more satisfying than someone revitalising and increasing their skills along with their confidence to use them in the workplace.
I enjoy what I do – my specialist areas are the ‘soft’ skills – such as train the trainer, leadership, motivation, delegation. I personally don’t ‘do sums’ nor do I profess to be a legal expert – but I know someone who can! We therefore have a number of quality assured associates who work with us when required.
If we can make a difference we will – if we can’t we’ll tell you.
I have been working in partnership with Arc People Development, as an associate, since 2011. Like Ann, my main areas of experience are people management skills, though I also deliver courses in Health and Safety, Strategic and Organisational Development and Volunteer Management.
I have had experience of working in a range of sectors including local government, major companies, small and medium sized community groups, regional and national charities and an extensive background in marketing, both for the private and not-for-profit sectors.
My philosophy is to challenge, empower, motivate, inspire and encourage learners to take responsibility – supporting them to see how they can make changes and bring their ideas to life…. reflecting the culture of Are People Development. I make sure all my sessions are interactive and that all activities not only support learning but are also fun and enjoyable.
I joined Arc People Development in 2004 and am responsible for all the administration for the ILM courses. I send out the joining instructions to all the candidates and make sure that all the materials are available for the tutors. I also get involved with booking the venues.
My other major role is that I register all the programme participants with the ILM and make sure the certificates are sent out.
I take a great deal of pride in my work and I do everything I can to make sure that the programmes run as smoothly as possible. Then the participants can get as much as they can from the workshops.